At The Fashion Project, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, attend our private sales events, or communicate with us via email and SMS.

We collect limited personal information, such as your email address and phone number, to facilitate your participation in our sales events, provide updates, and enhance your overall experience. This information is only collected when you voluntarily provide it to us.

We use your personal information to:

• Communicate with you about upcoming sales events and promotions.
• Facilitate transactional communications (e.g., confirmation emails or SMS for event participation).
• Analyze customer engagement and improve our sales processes using third-party analytics tools.

We may share your information with analytics platforms to better understand customer traffic, optimize the customer experience, improve checkout speeds, and deliver targeted updates based on your preferences.

The Fashion Project retains your personal information for approximately one year, unless you engage in further interactions with us, which may extend the retention period. After this time, your data will be securely deleted unless legally required to retain it for a longer period.

We use industry-standard encryption and access controls to safeguard your personal data. Our security measures are designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Email Communications:

• We use a double opt-in process to ensure you have consented to receive our emails.
• You can manage your email preferences or unsubscribe at any time using the links provided in our emails or by visiting our email preferences page.

SMS Communications:

• We may send you both transactional and promotional SMS messages.
• You can opt out of SMS marketing by replying with keywords such as "STOP," "STOPALL," "UNSUBSCRIBE," "CANCEL," "END," or "QUIT." To resume messages, you can reply with "START" or "UNSTOP."

We use cookies and similar tracking technologies (such as analytics platform pixels) to:

• Measure traffic and usage patterns during our events.
• Enhance the customer experience by speeding up checkout and improving functionality.
• Provide targeted marketing and updates based on user behavior.

You can manage or block these cookies through your browser settings, but doing so may affect your experience.

You have the right to access, correct, or delete your personal information. You can also withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.

The Fashion Project may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through email or SMS, and the updated policy will be posted on our website.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

The Fashion Project
5525 West Blvd
Vancouver BC V6M 3W6
Canada

By participating in The Fashion Project events and utilizing our services, you agree to our Privacy Policy. Thank you for being part of The Fashion Project community!